Stuck.

Bored.
Not sleepy.
Still sick.

I'm really hoping for my speedy recovery so that I can go back to being normal. I'm looking forward to removing this eye patch and I don't want the double vision super powers anymore. Who would have thought I'll have Tolosa-Hunt Syndrome (THS) - a rare disease that's usually for old people? And when I say old, I mean 60. Oh well, luck is on me.

I feel like I'm still far from recovery despite being discharged from the hospital. My first day out was not good as I experienced the same agonizing pain that made me want to cry. Thanks to the doctors for the miracle pill that made it go away although it's costly. I used it once only when the pain was unbearable.

The night of my first day at home was not good as well. I kept on having bathroom trips, which I didn't usually do when I was at the hospital, and my feces are watery. I already ate 3 bananas but it's still the same. Probably because of the medicines that I'm taking. I'm suspecting this med that I take 30mins before breakfast because my nurse said that I need to drink it in preparation for the steroids that I'm taking 3x a day. The med is for me not to feel acidic or something. Unfortunately, I feel my tummy crumbling and doing flips every now and then. I may not yet used to it yet. I hope it gets better in time!

I want to go to work! I want to be back working my ass off. I'll watch stress, tasks and food intake but I still want to go to work the soonest possible time. I don't want to force myself yet coz I don't want to be back at the hospital. I would love my first confinement be my last experience as well! Although I loved being taken care of.. it's costly! All my money plans were crushed. I'm back to minimizing expenses and splurges. :(

I want to do a lot of things right now at this wee hour of the morning: 2:30AM
- play zigsaw puzzle
- fold my clothes
- clean my room
- eat ice cream
- write
- budget money
- read
- chitchat w a friend

And so on! Unfortunately, I can't stress myself so I'll make myself contented with writing one entry here.. and trying to go to sleep again. :s

posted from Bloggeroid

Wednesday is Coach mode

Just when I thought I can lie low on a Wednesday, our client meetings are scheduled every Tuesday and Thursday, and it'll be my breather for the week.... whew!

12mn - aht governance meeting with process improvement program manager
1am - webex training for adversity
2am - hiring call
3am - LUNCH
4am - deviation call

O di ba? Yung totoo? Pumasok lang para kumausap sa telepono? Kulang ako ng face time with agents! Kaya ayun, nakipaglaro na lang ako ng darts sa kanila... saktong sales scheme namin for the month!

Surprisingly, I'm really enjoying my new role. I'm learning a lot and I'm learning something new every now and then. That's always good, right? Although I'm halfhearted at going back to school to finish my studies, I'm all about learning with what interests and benefits me. Like what I said to others before, if I'm not successful with my studies, I want to be successful with my career. I want something, a part of me as an individual, to be successful. So far, I'm within timelines with my career plan. *wink

So yeah, Wednesday was supposed to be the day for me to be on a coach mode but unfortunately, I was not able to do the role. My time was in demand for my new role.

All's well that ends well! If ever I get so stress with my work, I'll remember to go back to this blog post as I'm really inspired nowadays. ;)

posted from Bloggeroid

Swamp!

My Tuesday was like:

9pm - can't find formal outfit for work
10pm - work! Started the day w/ client escalation!
1130pm - support huddle (1hr)
130am - client touch base (1hr)
230am - time and motion study training (2hrs)
5am - LUNCH! YAY! I'M SO HUNGRY!!!

Busy Tuesday! Waaaaah. Preparations were done in between meetings especially from Support Huddle to Clients Touch base since I'm the one preparing the things to discuss covering all KPIs.

I need to get use to training sessions again to prepare me more with my new role now. There are a lot of things to learn especially around financials! I received a DMT report that talks about margin, forecast and actual budgets and all I recognized are $$$. I don't have any idea how my boss came up with those numbers! Ouch!

In fairness, I'm really learning how to read my e-mail effectively. Haha. I'm now reading all e-mails that come my way. Although there are surprises here and there - what deviation file?? - I'm glad I'm slowly learning the ins and outs in this business.

So far, I am able to manage my time without saying, "Hey! 12hrs shift?? I'm not yet done with everything! I need to extend more!" Delegate, delegate, delegate. You need to learn to trust your people. Yes, there will be misses but you're up for greater tasks now so you need to teach them how to do it and to let them make their own mistakes to learn.



Lastly, follow through is the most important thing. You can't just start without acting on it. You can't claim that you did a good job if it was only a one time thing. Consistency is the key! This morning, I learned to check my sent items to see if there's anything that I missed or that needs me to follow up on items. I cannot keep on requesting action if I can't follow through with it or close it out.

Pending item though for me? I need to learn how to do things in a timely manner. Reports may not be that important anymore if the people who are supposed to read it are out for the day already. Time-constraint reports should be on top priority. Next: more face time with agents. Floorwalk! 70%-80% of the day, we should be talking to people and not just managing adherence, e-mails and whatnot. I need to allot time to that. See? Those I learned during my TMS training session this morning. Haha. Now I want to TMS myself. Lol.

posted from Bloggeroid

Give you my heart

It hurts.
So much.

I woke up crying my heart out.
I had a bad dream.
The pain I felt was so real.
I can't help it.
I just can't stop crying.
The kind of crying that you're so noisy.
Whimpering.
Wanna go home.

I can't breathe.
There's something heavy in my chest.




Give me a chance.
Please.
Wait for me.
We'll make it happen.

I might die crying for the pain that I'll feel.
So please continue doing me a favor.
Live for me. Wait for me.







Lola.

posted from Bloggeroid

It gets tiring, y'know?

When you kept on saying that you're done and that you're giving up...

When you said that you changed your mind and wants to give it a chance...

When you had a bad day and you're back to giving up...

When you suddenly had hope and dream that things might get better...

It's like you're playing ping pong.
I kept on following the ball through looking at it.
Left, right, left, right.
I'm getting dizzy.
I'm having a headache.

I kept saying to make up your mind.
I suggested that you ask guidance.
I was asking for a sign.
I'm trying my best to be supportive.
But seriously?
Just tell me about it once you've act upon it.

posted from Bloggeroid

Flutter of..

Bumili ng milk tea sa Gongcha.
Habang naglalakad, nakaramdam ng gutom.
Napagdesisyunang kumain sa Jollibee.
Nag-order ng may inumin.
Naisipang tanggihan ang kasamang softdrinks.
Pero wala pang sampu ang matitipid.
Hinayaan na lang kahit may inumin pang milk tea.

Habang naglalakad sa tulay, nakakita ng tindahan.
Bumili ng 2 pirasong tinapay.
Ibibigay kasama ang softdrinks sa nadaang mag-ama.
Napansing natutulog at nahiya.
Iniwan na lang ang isang tinapay at nagmadaling naglakad.
Nahihiyang baka magising at makaistorbo.
Umasang may makikitang iba pagbaba ng tulay.
Wala.
Sumakay ng pampasaherong bus.

Huminto ang bus malapit sa Ayala.
May gustong sumakay na tindero.
Matanda na.
Pagod.
May dalang isang balde ng mani.
Hindi pinapasok.
May isa pang tindero na sumubok.
May dalang inumin at fish cracker.
Binuksan ang pintuan.
Tinawag ng tindero ang nagtitinda ng mani.
Pwede na rin siya pumasok kasama ng nagtitinda ng inumin.
Nagdamdam ata.
Hindi na sumunod.

Bumaba ng bus.
Hinanda ang inumin at tinapay.
Tumitingin ng mapagbibigyan.
May nakitang bata ngunit malayo.
Sa isang kanto, may nakita ulit.
Mga batang basurero.
Natakot at baka dumugin.
Pang-isang taong meryenda lang ang mabibigay.
Umasa.
Nabigo.
Umuwing inabot na lang ang inumin.
Tinago ang tinapay.
Umaasang may mapagbibigyan sa susunod.
O panawid gutom pag nangangailangan.




Makita mong may mga taong mababait pa rin.
Malaman mong may taong may nais pa ring makatulong.
Gusto mong kumilos din.
Gusto mong tumulong din.

You did not just do good.
You inspired, people, too.

posted from Bloggeroid

Effective July 1

Oh yeah! Finally, I can say it out loud. Finally, it's official! Soon it'll be Facebook official although I'm still thinking if I need to change it. But hey, that's the best way to change status, right? It's like shouting to the whole world even to those who don't really matter to you.

I feel so proud of myself coz I did work hard for it. I was even tasked to do a case study as part of the interview process and I aced it! So yeah, no office politics involved. Haha

I really want to thank my patron saint, Saint Jude, for an additional guidance aside from Him. My lola and my mom for offering a mass for me. My previous director, Ms Anna Mae for explaining more about challenges at work. For my previous program manager, someone that I'll always look up to, Mother Krissy, for giving me tips on my interview. My previous operations manager, Boss Macoi, for being available and eager to call me or take my call when I have questions. My now program manager, Boss Anjo, for inspiring me to become better. My now boss or supervisor, Alex, who provided me with numbers and has always been there as I fulfill the role even without the title yet. Andrei for being competitive for the position. Congrats saten dude! ;)

Also, Team Hornets, Team Robust and Team Canucks. You are all a part of me. I became the best coach for 2013 with all of your help. You guys honed me and made me want to become the best. Now, Team Canada, I'm ready to support you more as you all will be under my wings. Let's continue being amazing team! Communication and collaboration goes a long way! :)

posted from Bloggeroid